If you have already purchased this phone please call Pantech and insist that they give us a software update or recall this phone. AT&T should pull it from their line until the problem is fixed. I believe that false advertisement is against the law. Even if you haven’t purchased the phone still call… Don’t let Pantech and AT&T get by with this or it will only get worse.

Now for the phone itself, I really like this phone. I waited an additional two years before upgrading my phone from a Razr. So for four years the only way that I could talk was to use the speakerphone or Bluetooth because the ear piece was rotten. Call quality on this phone is excellent. It is almost like talking on a landline. With it having two stereo speakers the speakerphone is also excellent (phone has to be open to work). For you music lovers it does not have a headphone jack, you will have to use Bluetooth or an adaptor (I thought a headphone jack was standard anymore). It is a little heaver than the Razr but it fits nicely in the hand and pocket. The front of the phone has a small window and a key pad below. The numbers are easy to see and well spaced. They do have haptic feedback when pressed and you can adjust the sensitivity level and vibration strength of the keys. It does take a little bit of getting use to but it is really not too bad. You will need to get the protective film for this phone and I would also recommend a protective cover. They make a clear one.

You can enter 1,000 contacts with and with each contact you can enter 5 numbers, 2 e-mails, address, web URL and a memo if you save to phone. If you save to sim it is only 3 numbers and 1 e-mail. You can also group your contact and add a photo ID which will not show up on the front of the phone. The alarm which I find myself using for 5 min. cleanup warning in the classroom and for meds is quite loud and you can set it to repeat. You can choose from different ring tones and a single time, daily or weekend modes. The calendar works a lot like MS outlook calendar, nice. This phone also has a notepad, a voice memo recorder, a world clock, a calculator, a tip calculator, a unit converter, a stop watch, and a timer. There are 8 speed dial numbers. Remember this is not a smart phone but it is packed with organizational features. Another nice feature is that you can increase the font size and have two different font styles to pick from. This makes the phone very easy to read.

I did not purchase the phone for the camera so I will let some else speak to that. I did try it out thou and the phone has to be flipped opened to take the picture. The web interface is nice and comes up quickly and I did not experience any lag time during browsing. The screen however is a little small. But here again, I did not buy the phone for web browsing and will cancel that feature before my 30 days are up. I am not a big texter but I did find the key board easy to use. I like the toggle button better than the arrow keys even if it does take a little more room (personal taste).

If you do want to purchase the data package you can also watch TV clips or full length shows. I have it free for 30 days so I tried it out. I was very impressed; however the phone did get warm after 40 min. of use and took quite a while to cool down. I am not sure that the heat generated by this feature is good and on the thin circuit boards in these phones. I would not recommend using this feature very often not to mention the damage it is doing to your eyes. Just a thought.

I have been on the Phone with Pantech and AT&T since the 16th and the “Speaker-Independent Voice Commands” issue has not been resolved. I have talked to several people at Pantech all of which promised to call me back. I am still waiting!!! As you can tell from above I like the phone, but I want was advertised which is one of the reasons that I purchased the phone. Please help me to convince Pantech and AT&T to fix this problem and call Pantech at (1-800-962-8622).

Update, just got off the phone with Alex at Pantech and the official line is that is was a mistake on the part of the advertisers or that perhaps AT&T remove this feature during the beta testing. The bottom line is that there probably will not be an update for this phone in the near future if ever. My phone is going back and I will start the process again of trying to find a phone with voice clarity, speed dial, Speaker-Independent Voice Commands, and the productivity features that I have come to expect on a phone. Any suggestions?

Rating: 3 / 5